Shipping & RETURNS
Orders are placed in the mail within one week of order placement. Shipping time depends on the item(s) ordered and destination. Most domestic packages arrive within two weeks. Most international packages arrive within three - four weeks, depending on your country's customs process. All orders are packaged and shipped by the artist. I unfortunately cannot refund missing/damaged packages.
In five years of operating an online shop, I have never had an order returned!
Because of their fragile nature, paper products (zines, prints, posters, original drawings, custom drawings) may not be returned.
All other items must be returned within 30 days of receipt to receive a refund. Customer is responsible for return shipping. Item must be returned in like-new condition.
Please note that because customs can be unpredictable, I cannot guarantee that international orders will arrive in a timely fashion. Also note that international orders may be subject to duty/customs taxes and/or fees. These laws vary per country and are the buyer's responsibility. Your package ships with the required customs form label required by USPS mail. This has the contents and purchase price of your items on the label.
Whenever possible, shipping materials are recycled and recyclable, and are primarily sourced from Eco-Enclose.
Why does shipping cost so much?
Shipping costs reflect the cost of shipping materials and the cost of shipping as cheaply as possible through USPS. Unfortunately USPS shipping rates - especially for international orders - are out of my control. I do apologize for any inconvenience caused by shipping costs!